Terrible service. Had an issue with my old 440 that they guaranteed over the phone they would be able to fix. Had it towed to Truro and after an hour came out to see what the mechanic was up to, he had printed out instructions from an online forum and had no idea how to fix it. Complete waste of £160.
a month ago
Excellent service &customer service. Would recommend.
2 months ago
Alex dealt with us and Alex is a dude, awesome customer service . Could not fault any part of the process at all .
3 months ago
They looked after me well, and I was a very disgruntalled Volvo driver, what happened with the t5 was very annoying and should not have happened, Simon spong was really helpfull...well done
7 months ago
Had a warning light come on. Car was under warranty so booked it in. Service was also due. 60 mile round trip for me, so half a day taken up dropping car off and another collecting. Anyway, they did the service, at the expected dealer massive markup - didn't do anything about the warning light though, which was the reason I took it up there.
Had to go back up there, after a two week wait to get the ERG system sorted - apparently a common problem in this car.
No apology. In fact no real acknowledgement that they had wasted a day of my time.